AO3 MSO - Part Time

  • Maryborough
  • Contract
  • Thu Nov 24 05:12:58 2022

About IPA:

IPA is a well-established Australian provider of employment and career solutions designed to help organisations and individuals to succeed at work. This includes permanent and temporary recruitment and flexible workforce solutions.

About the role:

Our client is seeking an experienced Business Support Officer for their busy location in Maryborough.

This position is part-time 3 days a week, 1 day must be Friday with the remaining 2 days open for negotiation. This is a casual position until end of January 2023

Roles and Responsibilities:

  • Provide efficient and high standards of customer service to customers.
  • Provide quality support to the business unit through effective use of computer software packages and information systems including Microsoft Office, BEMIR, Ellipse and HP Records Manager
  • Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
  • Develop and maintain business procedures, manuals, registers and systems that improve and enhance service delivery/business operations
  • Receive and respond to a variety of business support requests in the functional areas of finance, work order management, office administration, procurement and maintenance and housing coordination.
  • Research and prepare reports, correspondence and other written material as required while ensuring high standards and accuracy when compiling documents or updating records and information systems
  • Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance
  • Ability to connect with industry, local suppliers, and internal and external stakeholders to ensure the timely and effective delivery of services.
  • Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work
  • Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives
  • Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes
  • Apply workplace health and safety principles and practices while undertaking all duties and responsibilities.

Skills and Experience:

  • Written and verbal communication skills
  • Be well presented
  • Mature attitude to work within the team as a team player
  • High level of administration skills
  • Positive attitude and have great time management skills.
If this, is you apply now.

Only shortlisted candidates will be contacted